Privacy-Policy

By accessing or using our website, services, applications, products and content (that include but are not limited to the Platform) (collectively, the “Services”), you acknowledge that you have read this policy and that you understand your rights in relation to your information and how we will collect, use and process it. If you do not agree with this policy in general or any part of it, you should not use our Services. Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Service.

If you have any questions about how we use your information please contact tech@pikflick.com.

We collect information when you create an account, and use the Platform, such as your contact details, content you create, your location, and credit card details. We also collect information you share with us from third party social network providers, and technical and behavioural information about your use of the Platform. We also collect information contained in the messages you send through our Platform and your contacts if you allow us access to your phone book on your mobile device.
We use your information to fulfil and enforce our service contract with you, to improve and administer the Platform and allow you to use its functionalities. We also use your information to, among other things, show you suggestions, promote the Platform, and serve you targeted advertising.
We share your data with our third party service providers we rely on to help you provide you with the Platform. These providers include cloud storage providers, and other IT service providers. We also share your information with our business partners, advertisers, analytics and search engine providers. We may also share your information with law enforcement agencies, public authorities or government bodies as required by law.
We may collect and use the following information about you:
  • Information you give us.
  • Information that you have shared on other social media platforms.
  • Technical information that we collect from you (IP address, location etc.)
  • Your phone and other social media contacts.
  • Location Data.
  • Your Behaviour Trends.
  • Meta Data.
We use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to enhance your experience using the Platform, improve our services, and provide you with targeted advertising . Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
We use the following Cookies:
  • Strictly necessary Cookies. These are Cookies that are required for the operation of the Platform. They include, for example, Cookies that enable you to log into secure areas of the Platform.
  • Functionality Cookies. These Cookies are used to recognise you when you return to the Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These Cookies support the log-in function in the Platform for a 90 day period.
  • Social media Cookies. These Cookies allow users to create an account on the Platform by using their existing log-in for other services (for example, for Facebook, and Google).
  • Targeting Cookies. These Cookies record your visit to the Platform, the pages you have visited and the links you have followed, including your interactions with other websites or applications. We will use this information to make the Platform and the advertising displayed on it more relevant to your interests. We will also share this information with third parties for this purpose. Our service providers may also use the information about your interactions with our Platform to serve you targeted advertisements on other websites and applications.
  • Analytics Cookies. Analytics Cookies are statistical audience measuring systems that we use for our Services to help us measure which web pages you click on and how you use the Platform (see below for more details).
If for any reason you do not wish to take advantage of Cookies, you can disable Cookies by changing the settings on your browser. However, if you do so, this will affect your enjoyment of the Platform and we will no longer be able to offer to you personalised content. Unless you opt out of Cookies, we will assume you consent to the use of Cookies.
We will use the information we collect about you in the following ways:
  • to administer the Platform (i.e. to provide our Services to you) and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes (i.e. to guarantee the Platform’s stability and security) and to solicit your feedback.
  • to allow you to participate in interactive features of the Platform, when you choose to do so.
  • to personalise the content you receive and provide you with tailored content that will be of interest to you.
  • to measure and understand the effectiveness of the advertising we serve to you and others.
  • to provide you with services based on the country settings you have chosen, such as advertising and other content that is related to the country settings.
  • to make suggestions and recommendations to you and other users of the Platform about goods or services that will interest you or them.
  • to allow other users to identify you via the "Search Users" function as a user of the Service, to allow you to find other users and to connect with them on the Platform, and to support the socializing function of the Services.
  • to provide you with your profile information to send to anyone you choose and to enable you to participate on the Platform and interact with other users.
  • to make your information available to other users in accordance with the privacy settings you chose for the respective information.
  • to show you content that is similar to content you liked or interacted with (by commenting and/or watching the content), content from your region as well as content from users you follow.
  • to show you advertisements that are relevant to you.
  • to promote the Services and use information that you give to us, such as User Content and video content that you can choose to broadcast on our Platform, as part of our advertising and marketing campaigns to promote the Platform.
  • to enable our messenger service to function (although this information is only processed if you choose to use this function) and you can choose to delete any information in this regard on your discretion via the clear cache function within the Platform’s settings; and
  • to help us detect abuse, fraud, and illegal activity on the Platform.
  • to ensure that you are old enough to use our Services (as required by law).
  • to notify you about changes to our Services.
  • to communicate with you.
  • to provide you with user support.
  • to enforce our terms, conditions and policies.